CloudStrong Ltd. IT & Cloud Provider
This is the CLOUDSTRONG LTD privacy statement. The place of business is CloudStrong Ltd., Old Westport Road, Castlebar, Co. Mayo for the purposes of complying with the Data Protection Acts 1988 and 2003 (“the Data Protection Acts”) and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011.
The foundation of data protection as it applies to personal data is built upon the following 8 legal principles:
- Obtain and process information fairly
- Keep it only for one or more specified, explicit and lawful purposes
- Use and disclose it only in ways compatible with these purposes
- Keep it safe and secure
- Keep it accurate, complete and up-to-date
- Ensure that it is adequate, relevant and not excessive
- Retain it for no longer than is necessary for the purpose or purposes
- Give a copy of his/her personal data to an individual, on request
We want you, our customers and visitors, viewing this website (www.cloudstrong.ie) to be informed as to our use and care of your personal data.
By visiting the website, you are deemed to be on notice of, and in agreement with, the manner in which we collect and process personal data which we receive via this website. If you do not agree with the manner in which we collect and process personal data, you should stop using this website now and not revisit. We hope you will stay with us though.
CLOUDSTRONG LTD Policy on Data Protection
Your right to privacy is recognised and respected. CLOUDSTRONG LTD will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to us will be treated with the highest standards of security and confidentiality in full compliance with the provisions of the Data Protection Acts.
We do not collect any personal data about you on this website, apart from information which you volunteer. Any information which you provide in this way will not be made available to any third parties unless we have received your express consent or unless we are obliged by law. We may use data which you have submitted to us for statistical, market research, search engine optimisation (SEO) or promotional purposes in the normal way. CLOUDSTRONG LTD will prohibit any third party linking data to you.
If you wish to make contact, the www.cloudstrong.ie website invites you to provide:
- Your phone number
- Your e-mail address
- A short message
Obtaining Copies of Your Data
If your right of access to the data which you have requested is not restricted by an exemption under the Data Protection Acts, and is correctly requested, we will supply a copy of any personal data relating to you which we have received from you via this website. We are entitled to destroy any personal data which you submit to us at our discretion and will do so for security and/or data minimisation reasons where appropriate. In the event that we have destroyed any personal data which you have supplied to us we will not have any obligation to supply you with copies of this destroyed data or verification of the destruction. We will endeavour to provide you with a personal data destruction date if available.
If you wish to obtain copies of any personal data which we hold, you must write to us at: CLOUDSTRONG Ltd., Old Westport Road, Castlebar, Co. Mayo, or e-mail us at [email protected] You should include any personal identifiers such as your name, address, phone number, e-mail address etc. For obvious data security reason’s we require that you provide us with a valid photo I.D. to us to facilitate the access request. Indeed we reserve the right to require, see and confirm photo I.D. before passing any personal data to a requestor.
If you make a request in respect of your personal data, we will comply with this request within forty days of receiving it in writing. Depending on the circumstances of the request, we reserve the right in law to charge you an administrative fee which is currently set at €6.35.
Correcting Inaccurate Information
If you discover that we hold inaccurate information about you, you can request us to correct that information and CLOUDSTRONG LTD would very much encourage you to do so. Any such request must be in writing and should be transmitted to us either by post or by email at the addresses referred to above. We may require photo I.D. to confirm and fulfil the request.
We will review permissions already given by you before any actions are taken in respect of any further processing and update these as or if required by contacting you.
Deleting Your Data
In certain circumstances you may also request that data which you have supplied be deleted. If you wish to request a deletion, you will be expected to identify some contravention of data protection law in the manner in which we have processed the data which you require to be deleted. We may require photo i.d. to confirm and fulfil the deletion/rectification request.
If you are concerned about how personal data are processed via this website or indeed have any relevant complaints, please do not hesitate to bring these to the attention of CLOUDSTRONG LTD by calling 01-9022783 or emailing [email protected]
Right to Communicate
If you provide us with any postal or email address, we may communicate with you by post or email to provide you with promotional information regarding services which we provide as an officially registered Microsoft Partner, (Microsoft Partner ID 3548734 ) or to keep you informed of any relevant IT/Cloud updates which we believe might be of some interest. If you do not wish to receive this information from us you must notify us of this in writing, either by post or email, at the address mentioned earlier.
Purpose of data collection
The Data Protection Act states that the purpose(s) for which the data are processed must be ‘specified, explicit and legitimate’. With this in mind, CLOUDSTRONG LTD outlines the following purposes for which they process data:
CLOUDSTRONG LTD collects, processes and retains personal data for the following reasons:
- To communicate with and answer queries from prospective, current or past clients.
- To initiate and provide a quality legitimate service for a prospective, current or past client with a requested sale, letting or valuation matter
- To fulfil obligations under law. E.g. the Privacy and Electronic Communications Directive. The Data Protection Act 1988-03
- To inform clients of further relevant information in line with what they have previously agreed. E.g. Information about a selection of properties which may be of interest to them in line with preferences supplied earlier for that same purpose.
- To carry out lawful business viably (company legitimate interests)
- To facilitate necessary communications between relevant parties to process and progress a service such as Microsoft Office 365 or Microsoft Azure
The above list is not exhaustive given the dynamic nature of the business and therefore this statement will be reviewed to reflect this as required.
The general personal data legitimate processing conditions under law underlying the purpose(s) of data collection by CloudStrong Ltd. are:
- You the client (potential or previous) provided consent
- In the event of the necessity of the performance of a contract
- To prevent injury or other damage to you (the data subject): or serious loss of or damage to your property or otherwise to protect your vital interests
- Is necessary for the administration of justice
- Is necessary under an enactment
- The processing serves an official function; or
- Where necessary for the purposes of the legitimate interests pursued by CloudStrong Ltd. or by any lawful third party in the absence of reasons which prejudice your fundamental rights and freedoms or your (the data subject’s) legitimate interests.
Data collected must be adequate, relevant and not excessive
CLOUDSTRONG LTD adheres to the principle that data gathered must be adequate, relevant and not excessive. It is important to note here that laws, rules and practices can evolve or change, so this will be reflected in the application and the operative spectrum of the three guiding sub-principles below.
Adequate: To provide the services on offer, personal data must be gathered for the purpose of communication, information, administration and legal compliance.
Relevant: Only personal data which is germane, appropriate and necessary under law to the requirements of the services provided and legitimate interests of CLOUDSTRONG LTD are sought.
Not excessive: The necessity of having an ‘upper limit’ of personal data collection is acknowledged. CLOUDSTRONG LTD is mindful of the potential for ‘excessive data creep’.
Data Retention/Destruction and Minimisation
CloudStrong Ltd. minimises the quantum of personal data held. To facilitate this, unnecessary and/or superfluous data will be deleted/discarded in a secure manner. Where information must be held e.g. under a legal obligation then the appropriate amount of time for that data to be held under the specific industry guidelines, will not be retained for any longer than this said period. All files (electronic and hard-copy) are protected securely by CloudStrong Ltd.
Technical Details Recorded via This Website (Cookies)
Interception by Third Parties
While we will treat any personal data received from you in accordance with the terms set out in this privacy statement and we will take all reasonable steps to store the data securely, we cannot ensure that your data is not intercepted by third parties in the course of being transmitted to us. In the event that any information is intercepted when being transmitted to us via the internet we bear no responsibility or liability to you for the manner in which any such intercepted data is used by any third parties.
Changes to Our Policy